Cancellation policy

Some items in our store may be offered to you as a subscription or a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases. 

Subscriptions

• • When you purchase a subscription, you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
  • Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
  • Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription, you can cancel it in your account dashboard.
  • If you want to cancel or change your subscription, you can do it at any time. You can manage your subscription in your account dashboard.

Pre-orders

• • When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory.
  • We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date. 
  • You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. Please see our returns policy for more details on returns and refunds and contact us with any questions.